The best system is useless if it is not backed by the best service in the region. The true value of a Managed Services provider is how quickly and efficiently they respond to incidents and service requests. The Ladonware team of experts is available 24 x 7, ready to troubleshoot alerts, resolve issues and manage changes according to industry best practices. We take every support ticket as a critical problem, issues escalate quickly until the right resource(s) are assigned, and the problems are fixed. When it comes to managing changes, we offer a flexible model that doesn’t try to re-define the structure or processes of your organization.
With our Core Banking solution, "Cloudcore", Collections and Recovery, "Collector as a service", our Digital Banking Solution, "Consumer Financial Gateway (CFG) as a service", and our unified communications and business productivity applications, clients have the convenience of cloud-based access without the need to make large investments in licensing and infrastructure.
Our project implementation services are tailored to meet the needs of each organization. Whether it be network evaluations, server virtualization, or cable room redesign, our highly skilled team can assist with each and every IT project.
Each organization is unique, which is why we offer custom development services. We'll work with you to create tailor-made applications that best suit your business goals and objectives.
Managed Network Administration
An assigned Network Engineer will visit your business location(s) on a regular & scheduled basis to perform health and status checks on your systems and equipment. We work with your team to build customized IT protocols to ensure that your network infrastructure & environment is maintained for optimal performance and minimized risk to your business.
Consulting and Training
Unsure of which solutions would work best for your organization, or how to properly implement them? We can recommend and customize the perfect suite of solutions to meet each of your business goals, complete with comprehensive training.
All systems work better when they work together! Our integration services will allow your organization to streamline business operations, allowing you to achieve next-level efficiency.
Maintenance and Support
Whether it's around-the-clock, monitoring and maintenance of mission-critical IT systems, or 24×7 remote and dedicated onsite support, we offer maintenance plans that are fully customizable.